Support

Need help? Here is how to get it.

Before you write

Most questions are answered in the documentation — how the editor works, every download format, the keyboard shortcuts, and what to do when an export does not look the way you expected.

Three of the most common ones, answered here:

• "My document vanished." Autosave lives in one browser on one device. A private window, a different browser, or clearing site data all start empty. Download anything you need to keep.
• "The PDF does not match the preview." Use Download → Print… and choose "Save as PDF" — that route renders through the browser's own engine and matches most closely.
• "Is my writing being uploaded?" No. There is no server to upload it to. The Privacy Policy spells out the details.

Report a bug or ask for a feature

Markdown Wizard is developed in the open. The fastest way to reach us is to open an issue on GitHub — bug reports, format problems, and feature requests all belong there, and you can see what has already been reported.

A good bug report says which browser and operating system you are on, which download format misbehaved, and what you expected instead. If a specific document triggers it, a small example that reproduces the problem is worth more than anything else you can send.

Security

If you have found a security issue, please report it privately through GitHub's private vulnerability reporting rather than opening a public issue.